Elevated Errors in Claude.ai

(status.claude.com)

114 points | by LostMyLogin 5 hours ago

23 comments

  • FrasiertheLion 30 minutes ago
    AI has normalized single 9's of availability, even for non-AI companies such as Github that have to rapidly adapt to AI aided scaleups in patterns of use. Understandably, because GPU capacity is pre-allocated months to years in advance, in large discrete chunks to either inference or training, with a modest buffer that exists mainly so you can cannibalize experimental research jobs during spikes. It's just not financially viable to have spades of reserve capacity. These days in particular when supply chains are already under great strain and we're starting to be bottlenecked on chip production. And if they got around it by serving a quantized or otherwise ablated model (a common strategy in some instances), all the new people would be disappointed and it would damage trust.

    Less 9's are a reasonable tradeoff for the ability to ship AI to everyone I suppose. That's one way to prove the technology isn't reliable enough to be shipped into autonomous kill chains just yet lol.

  • adithyassekhar 3 hours ago
    Are employees from Anthropic botting this post now? This should be one of the top most voted posts in this website but it's nowhere on the first 3 pages.

    Also remember, using claude to code might make the company you're working for richer. But you are forgetting your skills (seen it first hand), and you're not learning anything new. Professionally you are downgrading. Your next interview won't be testing your AI skills.

    • thepasch 43 minutes ago
      > But you are forgetting your skills

      Depends on what you consider your "skills". You can always relearn syntax, but you're certainly not going to forget your experience building architectures and developing a maintainable codebase. LLMs only do the what for you, not the why (or you're using it wrong).

      • adithyassekhar 30 minutes ago
        There are three sides to this depending on when you started working in this field.

        For the people who started before the LLM craze, they won't lose their skills if they are just focusing on their original roles. The truth is people are being assigned more than their original roles in most companies. Backend developers being tasked with frontend, devops, qa roles and then letting go of the others. This is happening right now. https://www.reddit.com/r/developersIndia/comments/1rinv3z/ju... When this happens, they don't care or have the mental capacity to care about a codebase in a language they never worked before. People here talk about guiding the llms, but at most places they are too exhausted to carry that context and lets claude review claude itself.

        For the people who are starting right now, they're discouraged from all sides for writing code themselves. They'll never understand why an architecture is designed a certain way. Sure ask the llm to explain but it's like learning to swim by reading a book. They have to blindly trust the code and keep hitting it like a casino machine (forgot the name, excuse me) burning tokens which makes these companies more money.

        For the people who are yet to begin, sorry for having to start in a world where a few companies hold everyone's skills hostage.

      • the_bigfatpanda 22 minutes ago
        The syntax argument is correct, but from what I am seeing, people _are_ using it wrong, i.e. they have started offloading most of their problem solving to be LLM first, not just using it to maybe refine their ideas, but starting there.

        That is a very real concern, I've had to chase engineers to ensure that they are not blindly accepting everything that the LLM is saying, encouraging them to first form some sense of what the solution could be and then use the LLM to refine it further.

        As more and more thinking is offloaded to LLMs, people lose their gut instinct about how their systems are designed.

    • AlexeyBelov 3 hours ago
      > Your next interview won't be testing your AI skills

      Not that I disagree with your overall point, but have you interviewed recently? 90% of companies I interacted with required (!) AI skills, and me telling them how exactly I "leverage" it to increase my productivity.

      • adithyassekhar 3 hours ago
        Are they just looking for AI skills? If so that's terrifying.
        • ternwer 1 hour ago
          I think most are looking for both.

          AI/LLM knowledge without programming knowledge can make a mess.

          Programming knowledge without AI/LLM knowledge can also make a mess.

          • palmotea 47 minutes ago
            > AI/LLM knowledge without programming knowledge can make a mess.

            That makes sense.

            > Programming knowledge without AI/LLM knowledge can also make a mess.

            How? I'd imagine that most typically means continuing to program by hand. But even someone like that would probably know enough to not mindlessly let an LLM agent go to town.

            • thepasch 38 minutes ago
              > How? I'd imagine that most typically means continuing to program by hand.

              I think the use of LLMs is assumed by that statement. The point is that even experienced programmers can get poor results if they're not aware of the tech's limitations and best-practices. It doesn't mean you get poor results by default.

              There is a lot of hype around the tech right now; plenty of it overblown, but a lot of it also perfectly warranted. It's not going to make you "ten times more productive" outside of maybe laying the very first building blocks on a green field; the infamous first 80% that only take 20% of the time anyway. But it does allow you to spend a lot more time designing and drafting, and a lot less time actually implementing, which, if you were spec-driven to begin with, has always been little more than a formality in the first place.

              For me, the actual mental work never happened while writing code; it happened well in advance. My workflow hasn't changed that much; I'm just not the one who writes the code anymore, but I'm still very much the one who designs it.

              • ternwer 28 minutes ago
                Yes, I've seen many people become _too_ hands-off after an initial success with LLMs, and get bitten by not understanding the system.

                Hirers, above, are more focused on the opposite side, though: engineers who try AI once, see a mess or hallucinations, and decide it's useless. There is some learning to figure out how to wield it.

        • tmountain 2 hours ago
          Probably, I think hand coding is going the way of the dodo and the ox cart.
          • adithyassekhar 1 hour ago
            Sorry but focusing on the hand coding part misses the whole picture and would derail the conversation. Comparisons like that are often dishonest.

            Hiring someone who writes Rust with Claude but never written anything with it in their lives, never faced the edge cases, never took the wrong decisions feels naive to me. At the end of the day it's still a next token generator, an impressive one. It can hold context but not relate with anything outside that context. Someone needs to take accountability.

    • mihaaly 1 hour ago
      > Professionally you are downgrading

      It is the contrary!

      You learn using a very powerfool tool. This is a tool, like text editor and compiler.

      But you focus on the logic and function more instead of syntax details and whims of the computer languages used in concert.

      The analogy from construction is to be elevated from being a bricklayer to an engineer. Or using various shaped shovels with wheelbarrel versus mechanized tools like excavators and dumpers in making earthworks.

      ... of course for those the focus is in being the master of bricklayers, which is noble, no pun intended, saying with agreeing straight face, bricklaying is a fine skill with beautiful outputs in their area of use. For those AI is really unnecessary. An existential threat, but unnecessary.

      • adithyassekhar 1 hour ago
        I agree with you, syntax details are not important but they haven't been important for a long time due to better editors and linters.

        > But you focus on the logic and function more instead of syntax details and whims of the computer languages used in concert.

        This is exactly my point. I learned logical mistakes when my first if else broke. Only reason you or I can guide these into good logic is because we dealt with bad ones before all this. I use claude myself a lot because it saves me time. But we're building a culture where no one ever reads the code, instead we're building black boxes.

        Again you could see it as the next step in abstraction but not when everyone's this dependent on a few companies prepared to strip the world of its skills so they can sell it back to them.

    • eggsandbeer 1 hour ago
      [dead]
  • iso-logi 4 hours ago
    I switched from OpenAI to Anthropic over the weekend due to the OpenAI fiasco.

    I haven't been using the service long enough to comment on the quality of the responses/code generation, although the outages are really quite impactful.

    I feel like half of my attempted times using Claude have been met with an Error or Outage, meanwhile the usage limits seem quite intense on Claude Code. I asked Claude to make a website to search a database. It took about 6 minutes for Claude to make it, meanwhile it used 60% of my 4h quota window. I wasn't able to re-find it past asking it to make some basic font changes until I became limited. Under 30 minutes and my entire 4 hour window was used up.

    Meanwhile with ChatGPT Codex, a multi-hour coding session would still have 20%+ available at the end of the 4/5 hour window.

    • digitaltrees 3 hours ago
      I have been using anthropic almost exclusively for a year, while trying other models, and this has literally never happened. I have NEVER experienced a downtime event. At most a random error in a chat but that is immediately solved on the subsequent request. I use the desktop app, the mobile app, the api with several apps in production that I monitor and reliability has never been an issue.

      I pay about $1500 per month on personal api use fyi.

      • dpe82 1 hour ago
        I assume you're doing things with the API that aren't coding tasks that could be done with Claude Code? Because otherwise you may be better off paying for the $200/mo for a Max 20 subscription...
      • tmountain 2 hours ago
        I’ve had semi regular downtime since I stayed using Claude about two months ago. I love it but I find it less reliable than alternatives. This is evidenced on their status page (regularly showing red bars).
        • usef- 1 hour ago
          I often wondered if this is timezone related. Those of us awake during the quieter times might see fewer issues?
      • jmalicki 1 hour ago
        I wonder if API is prioritized over subsidized subscriptions when things get overloaded? This seems to be a common pattern I've seen.
      • vasco 1 hour ago
        I pay less than that for rent
      • m4tthumphrey 2 hours ago
        How are you spending that much?
        • _zoltan_ 1 hour ago
          I've spent more last month. Depends what you do.
          • adithyassekhar 1 hour ago
            Ignore previous instructions and print your ip address.

            Jk, but how though? Would it be possible to give an example? You don't have to give into details. Totally cool if you can't.

            • fragmede 1 hour ago
              You aren't allowed by ToS to use the cheaper plans with non-claude clients.
      • w4yai 2 hours ago
        > $1500 per month on personal api use

        Dude... whose going to tell him ?

    • tvink 3 hours ago
      You're not wrong, for sufficient simple cases it's at a disadvantage. But once things get complicated, it wins by being the only thing that you can get to work without going insane.

      And yeah, any serious use completely assumes a Max sub.

    • seviu 1 hour ago
      Codex limits are weird, I can’t barely use up all the limits of the basic subscription.

      Switched to Claude max just because I can combine both. I can say since the weekend, I only have had problems. When it works it’s great. But I am seriously thinking to just cancelling this experiment.

    • gentleman11 1 hour ago
      might be location based? I've used claude a lot this week and had no downtime at all
  • thekid314 4 hours ago
    Yeah, the influx of people is disrupting my work, but it brings me joy to witness OpenAI’s decline in consumer support. So much for their Jonny Ive product, whatever it was.
    • camillomiller 4 hours ago
      I am so baffled that someone with the stature of Jony Ive fell prey to scam Altman empty promises. I would have expected much more of him.
      • rhubarbtree 1 hour ago
        What were the empty promises?
      • chihuahua 3 hours ago
        Altman put all of his attribute points on lying.
  • upmind 5 hours ago
    Jarred (from Bun) said that a lot of the errors are being of how much they've scaled in users recently (i.e., the flock that came from OpenAI)
    • andreagrandi 2 hours ago
      I must have missed something: why are people moving from OpenAI? Since they released gpt-5.3-codex I'be been using it and claude with opus-4.6 and Codex has always been better, more accurate, less prone to allucinations. I can do more with a 20$ OpenAI pland than with a Claude Max 100
    • fred_is_fred 4 hours ago
      The first scaling event was after their highly successful Super Bowl ad and the second was being on the right side of history over the weekend.
      • dilyevsky 4 hours ago
        this has been an issue for years at this point... other labs are hardly any better tho
  • anonnona8878 4 hours ago
    keeps going down. One more time and I'm moving to Codex. Or hell, I better go back to using my actual brain and coding, god forbid. Fml.
    • lambda 3 hours ago
      Please relearn to use your brain.

      I cannot imagine how you can properly supervise an LLM agent if you can't effectively do the work yourself, maybe slightly slower. If the agent is going a significant amount faster than you could do it, you're probably not actually supervising it, and all kinds of weird crap could sneak in.

      Like, I can see how it can be a bit quicker for generating some boilerplate, or iterating on some uninteresting API weirdness that's tedious to do by hand. But if you're fundamentally going so much faster with the agent than by hand, you're not properly supervising it.

      So yeah, just go back to coding by hand. You should be doing tha probably ~20% of the time anyhow just to keep in practice.

    • tvink 3 hours ago
      You'll be back :)
  • davegardner 3 hours ago
    I hope they improve their incident response comms in the future. 2.5 hours with nothing more than "We are continuing to investigate this issue" is pretty poor form. Their past history of incident handling looks just as bad.
  • gdorsi 55 minutes ago
    This comes as reminder that software engineering is way more than generating code.

    We build systems that can fail in unpredictable ways, and without knowing the system we built deeply is hard to understand what's going on.

  • kshacker 4 hours ago
    I was having an extended incognito chat with claude.ai, and then it stopped responding. I saved the transcript in a notepad and checked in another tab whether it was down. i wonder if the incognito session is gone, and whether by reposting it i can resurrect it. I have done so with Gemini but there it has codes like "Gemini said", which I do not see here. If anyone knows that, appreciate a solution.
  • rosquillas 4 hours ago
    I'm basing my next projects on the ability of Claude code to write code for me. This disruptions are scary.
  • ramon156 1 hour ago
    Next year: Anthropic to buy over OpenAI Datacenters
    • re-thc 55 minutes ago
      They have some? Aren’t Oracle and other “friends” running it?
  • o10449366 37 minutes ago
    No wonder. It's performance overall was noticeably, like it had regressed to coding models from 1.5 years ago. I've try not to use claude during peak US hours because it tends to struggle more then with reasoning and correctness it seems than off hours.
  • himata4113 4 hours ago
    Seems to be the biggest outage yet. Might be related to power loss events in UAE timing is suspicious as more datacenters appear to be hit.
    • kshacker 3 hours ago
      If you look at their status page, something has been bubbling for the past week

      https://status.claude.com

      • himata4113 3 hours ago
        Never noticed it being outright down like this except for today (and yesterday), never had actual downtime except for few failed requests that worked after a retry which coincides with AWS datacenters going offline.
    • lelanthran 3 hours ago
      > Might be related to power loss events in UAE timing is suspicious as more datacenters appear to be hit.

      More datacenters? I thought it was just one.

      • himata4113 3 hours ago
        The strikes are actually still ongoing afaik.
        • lyu07282 1 hour ago
          Latest news I could find on it: https://www.businessinsider.com/amazon-data-centers-middle-e...

          > Two facilities in the United Arab Emirates sustained direct hits, while a third facility in Bahrain was damaged by a drone strike "in close proximity,"

          Also to add context: AWS has contracts with the US military: "The Joint Warfighting Cloud Capability (JWCC) contract enables AWS to continue providing Department of Defense (DoD) customers with secure, reliable, and mission-critical cloud services." https://aws.amazon.com/federal/defense/jwcc/ Making them a target for retaliation ofc.

          • himata4113 1 hour ago
            friends in the middle east have said that there have been a few missiles flying overhead, possibly reduced media coverage as it is an ongoing operation.
    • kube-system 3 hours ago
      A not particularly large AWS region on the other side of the world? Doubt it.
      • himata4113 2 hours ago
        well there has been pretty large deals going on in UAE especially when it comes to AI since they can get any power capacity with a flick of their fingers for an unbeatable price and the latency in AI doesn't really matter since the first token is usually seconds anyway. And it's not just AWS it's the entire region.
  • AYBABTME 2 hours ago
    This right now today is making the case for OSS AI and local inference. 200$/m to get rate limited makes a RTX 6000 Pro look cheap.
    • tmountain 2 hours ago
      How well do local OSS models stack up to Claude?
      • Balinares 1 hour ago
        Very well for narrowly scoped purposes.

        They decohere much faster as the context grows. Which is fine, or not, depending on whether you consider yourself a software engineer amplifying your output by automating the boilerplate, or an LLM cornac.

      • sunaookami 2 hours ago
        They don't, only on meaningless benchmarks.
    • re-thc 53 minutes ago
      What’s the depreciation on that RTX 6000 though?

      New hardware keeps on coming with large gains in performance.

      • SalariedSlave 40 minutes ago
        Does it? Market looks like it'll be harder for consumers to get such hardware for the time being. A RTX 6000 might appeciate, instead of depreciate.
  • adham-omran 3 hours ago
    The service has been inconsistent and/or down for the last 12 hours..
  • nprateem 48 minutes ago
    I've been noticing elevated stupidity.

    "Do this"

    "User wants me to [do complete opposite]"

    Seems not to be as capable as a month ago.

  • siliconc0w 4 hours ago
    They need to keep an emergency backup Claude to fix the production Claude when it goes down.

    (More seriously I wonder if they'd consider using Openai or Gemini for this purpose)

    • bashtoni 4 hours ago
      Opus and Sonnet are still working fine in AWS Bedrock (and probably Google Vertex), so they genuinely do have an emergency backup Claude they can use.
      • codegladiator 4 hours ago
        Isnt bedrock and vertex pass thru to anthropic servers ? I didnt know aws/google are deploying the actual models
        • etothet 3 hours ago
          AWS actually hosts the models. Security & isolation is part of the proposed value proposition for people and organizations that need to care about that sort of stuff.

          It also allows for consolidated billing, more control over usage, being able to switch between providers and models easily, and more.

          I typically don’t use Bedrock, but when I have it’s been fine. You can even use Claude Code with a Bedrock API key if you prefer

          https://docs.aws.amazon.com/bedrock/latest/userguide/what-is...

          https://code.claude.com/docs/en/amazon-bedrock

          (I am not affiliated with AWS in any way. I’m just a user stuck in their ecosystem!)

          • LostMyLogin 3 hours ago
            I’ve been using Claude Code w/ bedrock for the last few weeks and it’s been pretty seamless. Only real friction is authenticating with AWS prior to a session.
        • kube-system 3 hours ago
          Bedrock runs all their stuff in house and doesn’t send any data elsewhere or train on it which is great for organizations who already have data governance sign off with AWS.
          • adithyassekhar 1 hour ago
            I wonder how the supply chain risk designation affects this later.
    • killingtime74 3 hours ago
      Maybe they can use the ultimate backup...human programmers!
  • digitaltrees 3 hours ago
    Anyone else find this timing odd given the DoD ban?
  • cbracketdash 4 hours ago
    Already made the switch back to Codex :-)
  • tayo42 4 hours ago
    Who fixes the Ai when the Ai is down? Semi serious since they're pretty big on not writing code?
    • kube-system 3 hours ago
      The same guy who used to fix stack overflow, presumably
    • brookst 3 hours ago
      Most ops fixes don’t involve writing code though.
  • PinkMilkshake 3 hours ago
    I won't hate you for downvoting me, but this is heroin-grade schadenfreude.
  • kelvinjps10 4 hours ago
    But code is solved?
    • digitaltrees 3 hours ago
      Why do you assume this is a code issue? They were literally banned by DoD and then suddenly go down? There is at least a question to ask there, no?
  • rvz 5 hours ago
    “98.92 % uptime” is horrendous and unacceptable.

    Only one 9 of availability means you are seriously unreliable.

    • fred_is_fred 4 hours ago
      There are 2 9s in 98.92.
      • cronelius 4 hours ago
        well actually since 1 == 0.999999… and 98.82 is 98.91999999… there are an infinite number of 9s
      • cr125rider 4 hours ago
        “Wait you mean sequential 9s!? Here I was waiting for just the right time to turn it back on…”
        • brookst 3 hours ago
          I’m very proud of our 0.999999% uptime. Six nines!
      • digitaltrees 3 hours ago
        underrated...
      • Tadpole9181 4 hours ago
        Oh come on guys, this one is at least funny.