Claude.ai and API unavailable [fixed]

(status.claude.com)

108 points | by rob 3 hours ago

35 comments

  • CompoundEyes 1 hour ago
    At work we have unlimited use of models from Anthropic and OpenAI (for now). My coworker, a Claude Code Opus 4.6 diehard, stopped by my desk today to say he finally installed Codex to try 5.5 and his feedback was basically “it just works and does what I ask and it doesn’t disconnect and it’s just so very matter of fact.” “Yeah I’ve been telling you this since like gpt-5 man!” “I know I know…” I have not spent much time with the recent Sonnet and Opus models, but from my experience using Sonnet 4 for 3 months all day everyday (no handwritten code) last summer to make a large Playwright suite was — using Claude Code and those models becomes more about using Claude Code than doing things with it. Codex CLI with the gpt-5 family is ambient and reliable. It’s not orange, there is no little sprite guy, emojis, whimsy, and humor. But I do things with it and they land working in first edits. I also can keep the same session for days and the context doesn’t ever seem to be an issue. Maybe Claude 6 will be earth shattering and I’ll use that. It’s not Coke or Pepsi loyalty I just want to get stuff done.
    • stldev 1 hour ago
      Plus one. I held off for too long out of concern that it wouldn't stack up and I'd come right back to Anthropic.

      I switched a few days ago and work has been much less frustrating. Feels like CC did back in February before they started playing games.

      It also doesn't eat nearly as many tokens, so it's saving me $100/mo.

    • seemaze 59 minutes ago
      I appreciate the objective anecdote, but obviously Coke™.
    • make3 38 minutes ago
      I'm still not switching after Altman jumped on the cyberpunk totalitarian contract with the government
    • winwang 1 hour ago
      Honestly, I gotta agree, I find that I get way more frustrated with Claude recently than Codex.
  • redlizard 1 hour ago
    Not so much a reply to the post, as a comment on the comments in this post.

    It's starting to feel like a lot of comments on here and other social media outlets that are anecdotal about their experience with x model and y tool are astroturfing. They add almost zero value to the conversation.

    These is a multi-billion dollar market and battleground, so im skeptical of anyone telling me that this isn't happening at a decent clip. I think moderators on the site should definitely consider how to approach this because it's devaluating this space as a place for actual discourse.

    My mind also considers that this being one of Altman's old stomping grounds, he may place a higher value in winning here than elsewhere.

  • aliljet 3 hours ago
    This is a tough moment. Claude is simultaneously becoming substantially more expensive, substantially less reliable (single 9 of reliability), and substantially less performant. It's really hard to justify the cost of a subscription over there right now.
    • giancarlostoro 3 hours ago
      There was another thread where some people pointed out, Amazon will give you access to Claude with better uptime for the same price (per million tokens up / down), downside is, it does not have the native ability to browse the web, but maybe that's a hidden blessing, since it's less likely to read some random website that has prompt injection embedded into it.

      For coding its fine, I havent experimented too much with Amazon Bedrock myself, but I just might soon to check for any limitations.

      • 2001zhaozhao 2 hours ago
        Maybe the best play is to set up a routing system locally so that when claude.ai is down it automatically switches to Amazon billing and switches back when it comes back up
      • Atotalnoob 2 hours ago
        I’m pretty sure it has the ability to browse the web.

        It can use playwright, web fetch, etc…

        I use bedrock at work and Claude subscription at home. They are pretty much exactly the same in my experience

        Or do you mean the Claude in chrome plugin? Bedrock doesn’t have that, but in my experience it doesn’t work that well.

        Neither does the Claude managed agents or ultra plan.

        • fg137 1 hour ago
          They likely refer to "WebSearch", not "WebFetch" (and the original statement is not correct).
      • willsmith72 2 hours ago
        But that's just paying per use right, not with the subscription which is way better value
    • edmundsauto 2 hours ago
      YMMV. I would still be very happy with Claude if it hard failed on 20% of tasks. You can always come back to it.

      I say this as someone working for a tech company who does not have to foot the bill (in the >$1k per month bracket)

      I also experienced and accept the 1990s levels of unreliability, which is my “internet generation”. My first access was lifting a handset and placing on a speaker/mic cradle.

      Programmers these days are fucking spoiled. If it’s $220 worth of value for $200 - I get it. But I’m getting $100k of value for $10k and so I’ll put up with some shit.

      • willsmith72 2 hours ago
        > If it’s $220 worth of value for $200 - I get it.

        Wrong comparison. If a competitor gives you $230 of value for $200, of course you shouldn't pick the $220 one

        • andai 15 minutes ago
          Well, you can get a much bigger portion for much cheaper next door, but taste is hard to quantify.
      • wahnfrieden 2 hours ago
        or just use codex...
      • henriquez 2 hours ago
        [dead]
      • bbeonx 2 hours ago
        [flagged]
    • datadrivenangel 3 hours ago
      From an economics perspective, it makes sense to make it more expensive if you're having trouble keeping up with demand for a service. It'll be tough getting used to because it was so nice and cheap
      • a_victorp 2 hours ago
        On the other hand, it was somewhat expected that we would have a correction for the prices. Hopefully after this correction things will be more stable and we won't have to worry too much about future price increases
    • smugma 2 hours ago
      We used to describe our startup as having 5 8’s of uptime
    • pkulak 3 hours ago
      Not to mention substantially less open. I've been using an OpenAI subscription in Pi Agent for a couple weeks now and it's great. And from what I can tell, 5.5 is a heck of a model.
    • chillfox 3 hours ago
      Interestingly, yeah, I can see that this would really cut into your subscription usage with the 5 hour rate limit windows...

      I am an API user, and while it being down is super annoying, it isn't really as big of a hit to my overall usage as I can just prepare a bunch of stuff to run in parallel when it does come back up.

    • elfly 3 hours ago
      Don't say single nine, it sounds ugly and bad.

      Say five eights of reliability. Maybe six.

    • Avicebron 2 hours ago
      I'm either extremely lucky or Dario ran the direct fiber to my house because I have never had it go down in any meaningful way..

      Is this just the API and I'm too much of luddite to actually use the API?

      • 2ndorderthought 2 hours ago
        Dude dario definitely ran the fiber straight to your place personally. Everything is fine and this is such a good thing.
    • OccamsMirror 3 hours ago
      Plus, they've dumbed down their models to the point where the value just isn't there like it was. If I have to go in and clean up after it, or constantly wrestle with it through prompts, what's the point? Just spending $200 a month to be frustrated at a machine.
    • Frannky 2 hours ago
      It's lazy, does not take ownership and responsibility, wants to defer work, and I have to force it to check reality. It likes to guess and assume it's correct and I am wrong. Agents.md is not helping at all. It's in full enshittification phase, yay!
    • 2ndorderthought 2 hours ago
      Single nine has good vibes bro. It means when the service is up the results are better. I read about it in a blog. The model hallucinates way less. Even less than grok
  • jumploops 3 hours ago
    Between GitHub and Claude, it seems Eternal December[0][1] is upon us.

    [0]I say December, because that's around the time the models got good enough that non-AI folks started to notice.

    [1]https://en.wikipedia.org/wiki/Eternal_September

    • dmix 3 hours ago
      GitHub is a long running business with a mature software stack running into scaling issues while they move to Azure and becoming Microsoft-ified. Claude is a new company in a new market with an extremely fast growing userbase running relatively novel AI infrastructure with a business model they are still figuring out.

      I don't really blame Anthropic here.

      • jumploops 2 hours ago
        Not trying to argue with you, GitHub (the core product) seems to have been in maintenance mode since the acquisition.

        I couldn’t find any public data on GitHub, but Google Trends shows a sharp increase starting in December.

        That could be in part to people complaining about the outages, but more people than ever are writing code with AI.

        Hence the parallel to Eternal September – code volume is up, quality is down, and programming is never going to return to how it was (difficult for “normal” people to interface with).

    • zackify 3 hours ago
      I use openai team plan whenever its down because its down so much lol
  • ossa-ma 2 hours ago
    I built a hangout space to chill out in and chat to others while Claude is down (which is happening wayyy more often): https://clawdpenguin.com

    There's a live Claude status board in the corner so you know when it's time to get back to work.

    • thisisauserid 2 hours ago
      Because you can't work without it?

      Yikes.

      • andai 11 minutes ago
        There was a top comment on a thread the other day where the guy said, if the AI is offline, it's a higher value activity for him to go for a walk for an hour than to try and read the code the AI wrote. At least with the walk, he comes back refreshed.
  • sroussey 3 hours ago
    Oh great. My Max account has been borked for days, and now they will never get to it with everything else burning down.

    https://github.com/anthropics/claude-code/issues/54497

  • bottlepalm 2 hours ago
    Anybody else double fist Codex/Claude? They both code, solve problems, and find bugs in unique ways. I find using both is more useful than using either alone. I have them code review each others work, it's great.
    • andai 9 minutes ago
      I get Claude to run Codex. You can do it that way, but not the other way around.

      It also fits nicely. Claude plans better, and Codex has way higher limits.

    • bobjordan 1 hour ago
      I have max plans for both and over the past 5+ months now have built a custom "agent swarm" orchestrator with a database backed API and several skills CLI that the agents use to deliver orchestrated software factory runs.

      We can use several different topologies (2 or 3 agents, etc.) but currently primarily use pair programming teams consisting of an opus4.7 for implementation and a codex5.5 for plan and code reviews, with a codex5.5 run-manager that pushes the agent lanes along and keeps things moving if they get stuck or escalate reviews to run-manager decisions.

      Escalation to run-manager is a pretty regular thing as Codex5.5 generally picky and thorough and opus4.7 pushes back at times, and after three codex rejections we allow opus4.7 to escalate to run-manager decision to settle it. Usually, opus4.7 agrees and will continue iterating but it's not unusual that it will push back and escalate.

      I've found codex5.5 is extremely capable. I just now finished a large multi-phase orchestrated swarm run with codex5.5 (xhigh) as the run-manager, presiding over 8 paired lanes, with 8 opus4.7 (high) implementers and 8 codex5.5 (high) reviewers, so 16 agents orchestrated and working in a swarm together. Codex5.5 managed that run perfectly for 14 hours with zero intervention needed by me.

      Overall, I prefer to let opus4.7 draft the plans and then let codex5.5 offer git-diff style change feedback on plans, then let opus implement and codex review/manage. This seems to get the best result for me.

      • bottlepalm 26 minutes ago
        Yea, I'm similar I think in that Claude has better style/architecture/design, while Codex is a more critical reviewer, but also writes more complex code that just works not caring as much about the bigger picture - together they work pretty well. I don't run any swarms though, I could easily see them ping/pong on the most simple feature almost endlessly if I let them. How do you review all the code being generated?
  • philipbjorge 3 hours ago
    So happy to have diversified my model providers this past couple of weeks. GPT-5.5 has had no trouble slotting into Opus workloads. Will be fun to try out more of the models as time goes on to build some resiliency into my engineering workflows :).
    • fooster 2 hours ago
      I found GPT 5.4 terrible. I just tested 5.5 and compared with opus its still not great.
      • philipbjorge 2 hours ago
        What I found was that I *strongly* preferred Claude Code with its defaults. Codex was almost unusable to me -- It would spit out a 4-5 page plan where it kept repeating itself, where Claude would give me a crisp 1-2 pager I could actually review.

        *But* I don't work with the defaults -- I work with my own prompt framework based off of superpowers.

        Given sufficient prompt scaffolding, I've found the models relatively interchangeable -- _I might_ be getting some of this for free by basing my own system off of superpowers which is used across various harnesses -- In other words achieving this kind of portability may be a lot harder than it looks and I'm benefiting from other people's work.

        • threatripper 1 hour ago
          I lack a bit of context. Can you point me to a place that explains what you use?
      • wahnfrieden 2 hours ago
        In what harness?
  • minimaxir 3 hours ago
    Odd time for Claude to go down since it's not peak work hours.
    • neuronexmachina 3 hours ago
      Maybe they target certain types of infra rollouts for non-peak hours?
    • rvz 3 hours ago
      "But humans do it too as they just cool off and check out for the rest of the day."

      It's fine for Claude to be unavailable when there is no work at these hours. However, the problem is Claude gave no notice.

      At this rate, Claude being unavailable every day is no better than a human on a 9 - 5 working day job.

      • yakbarber 3 hours ago
        no it's not, it's always work hours somewhere
    • AyyEye 1 hour ago
      Almost like "Claude is only down because it's too busy" is cope and the reality is it's vibe coded trash.
  • hendler 3 hours ago
    With the TPU deal with Google and their relationship with Amazon they will have access compute coming online.

    I worked with 4.6 and found some improvements for better planning and sustained us, but agree some posters 4.7 is slower, overthinking.

    What I expect is frontier models to get bigger and more expensive (especially fast mode like on Cerberus). And most of his get much smaller distillations for the more generous subscription tiers.

  • rishabhaiover 3 hours ago
    This is insane. I have to move to Codex now.
    • winfredJa 1 hour ago
      codex works but code it spits out is still not as clean as opus.
  • etoxin 1 hour ago
    I think we've hit the "who's the most reliable" stage for these tools.

    We can now shop around easily. They almost all do the same thing now. The models are "Just Enough".

  • boldi 3 hours ago
    Yup, major outage on all platforms.

    https://status.claude.com/

  • ahmadyan 3 hours ago
    They are about to lose the second 9

    99.02 % uptime

    • datadrivenangel 3 hours ago
      98.68

      Ouch.

      • llbbdd 3 hours ago
        Seems like a healthy human temperature to me. Maybe AGI has finally arrived.
  • shj2105 54 minutes ago
    Claude design is still half down - after a couple of prompts it fails:

    [unknown] missing EndStreamResponse

  • furyofantares 3 hours ago
    I don't really mind hopping between claude/codex/glm/kimi except I don't know a good way to resume as session across agent harnesses.

    Normally I'd just have it write out what it's doing to a file, if I need to transfer context, but if it goes down mid-session that's a no-go.

    I think people have built tools for this, and of course you could reasonably vibe one yourself, but I don't really trust something like that to work reliably or in an ongoing manner.

    Maybe it should just be a skill.

    • alasano 2 hours ago
      switch to Pi.dev or any other multi model harness, you can switch between models every message if you feel like it.

      Anthropic have blocked usage of your subscription however with third party harnesses.

      • furyofantares 2 hours ago
        > Anthropic have blocked usage of your subscription however with third party harnesses.

        This is the main reason I use different harnesses, but I also expect (could be wrong) codex is better with codex harness (due to training on it's specific tools) than with other harnesses. I use opencode for everything that's not claude/codex.

    • philipbjorge 3 hours ago
      You might search for a concept like `/handoff` that's in ampcode. I'm sure someone's built a skill for just this.
      • OccamsMirror 2 hours ago
        That's not going to work if the service is down, however.
        • philipbjorge 2 hours ago
          Ahh good point -- I've handled this by switching my harness to `pi` but recognize that may not be for everyone and doesn't directly address OP's question.
    • serf 3 hours ago
      self hosted honcho (or other memory systems) and an api agnostic harness gets you most the way there.
    • datadrivenangel 2 hours ago
      kilocode allows you to switch between models mid session!
      • furyofantares 2 hours ago
        Yeah - it's switching agents (harnesses) that's the hard part!
  • avaer 3 hours ago
    The models are already commoditized; if this affects you, you should probably fix your stack.

    Still, it's pretty crazy that Claude is down to 1 nine.

    • 2ndorderthought 2 hours ago
      Every day I am so much happier that I decided to go fully local for my needs.
      • phodo 1 hour ago
        what model do you use?
  • galoisscobi 3 hours ago
    But Boris declared coding is solved. How is this possible? Can’t they prompt Mythos to give them better uptime?
    • rvz 3 hours ago
      When Claude is making "0 mistakes", all of his work is 100% done by Claude, therefore "coding is solved!" and we have more time to go on podcasts to tell everyone about it.

      However, when there is an incident it is immediately "human error", not Claude.

      > Can’t they prompt Mythos to give them better uptime?

      Anthropic is currently "vibe coding" the situation right now.

  • tuan 1 hour ago
    Does Anthropic publish postmortems for incidents like these?
  • o10449366 3 hours ago
    I've been on the $200 plan for 3 months, but this will be my last month. I got great use out of 4.5 for a while, but 4.6 felt like a half step back (conflated with all the random hidden config changes during it), and 4.7 is genuinely terrible.

    It's impossible to tell these days whether 4.7 is stuck because it's thinking and Anthropic suppressed all output (seriously, 4.7 will just start making changes without explaining any reasoning - how is that an upgrade?) or because the underlying infrastructure is having issues.

    4.5 -> 4.7 feels like going from working with a coach-able, junior engineer that does well with clear guidance to working with a cocky mid-level that will spend too long on pointless tangents and make confidently incorrect changes without any discussion.

    • chillfox 2 hours ago
      4.6 has been excellent when used through the API. But I am right with you on 4.7, so I have been sticking to 4.6.
  • rvz 3 hours ago
    So Claude decided to take the rest of the day off without notice or giving a scheduled time off?

    Many such cases with humans (given that we continue to compare LLMs to humans these days which you cannot)

    • andai 3 hours ago
      Introducing: Claude AWOL
  • lovvtide 3 hours ago
    Working for me now
  • winfredJa 3 hours ago
    how can someone run business on top of their APIs
  • maplethorpe 3 hours ago
    Humans are unavailable from time to time also.
  • blurbleblurble 3 hours ago
    More fuel to get 27b running
  • johndory80 3 hours ago
    Code isn’t working on my app. Chats work fine.
    • boldi 3 hours ago
      I can't even sign in, however.
      • 2ndorderthought 2 hours ago
        Is signing in actually necessary though? Think of the investors guys.
  • mrcwinn 3 hours ago
    For what it’s worth, I moved to Codex GPT-5.5 Xhigh Fast in the desktop app and it’s been fantastic.
  • 6Az4Mj4D 3 hours ago
    Hoping to get another rest of limits.
  • neoecos 3 hours ago
    Now... I have to cook dinner....
    • amarant 3 hours ago
      Hurry! It'll be back up any minute now!
  • peebee67 3 hours ago
    I personally broke it by admonishing it for fucking up its last revision to my project.
  • emersoftware 3 hours ago
    wtf all days same shit
  • ehtbanton 3 hours ago
    [dead]
  • sensanaty 1 hour ago
    [flagged]
  • Sabinus 3 hours ago
    I'm feeling a bit sorry for Anthropic. This last month must be very tough on them.
    • throwatdem12311 3 hours ago
      Oh no won’t someone please think about the trillion dollar corporation!
      • kaycey2022 3 hours ago
        Arent they just on the hook for trillion dollars