Starlink unlimited aviation plan to rise from $10k/month to $20k

(corporatejetinvestor.com)

100 points | by r2sk5t 1 hour ago

19 comments

  • khurs 33 minutes ago
    There will be many price increases seeing as:

    -SpaceX raised $75bn in the IPO which will only last so long for a loss making high capital requirements company.

    -Then $25bn via bonds which have an annual interest rate repayment of $1.46 billion + repayment of the $25b (depending on bond length in years 2031,33,36,46 and 2056)

    -Morgan Stanley said: "In our model, we estimate SpaceX raising an average of $72bn annually between 2027 and 2030 and then an average of $95bn annually between 2031 and 2034."[0]

    So huge amounts needed continuously.

    [0]https://www.ft.com/content/09a62ed4-16af-433c-adb7-c877d1975...

    • jerlam 24 minutes ago
      SpaceX stock has also dropped below their IPO price. It doesn't change their current financials but it may make it more difficult to raise money in the future.
      • khurs 20 minutes ago
        Will be interesting to see if Elon regrets only floating 4% [0] of the company at the IPO and not more seeing as it was over subscribed.

        [0] https://www.businessinsider.com/spacex-ipo-spcx-stock-free-f...

        • prodigycorp 0 minutes ago
          yep
        • bakies 10 minutes ago
          does low float and high demand drive the price up? the article just says more volatility which makes sense, but over subscribed would make me think it would have a higher price. Everyone is already bailing on their positions?
        • tcp_handshaker 11 minutes ago
          You missing the point...the 4% that is what caused the artificial scarcity.
          • khurs 2 minutes ago
            Slightly over subscribed would say yes, but vastly over subscribed indicates they went too low?
      • jamie_ca 17 minutes ago
        Yeah, up 50% over 5 days, back down to the starting line over the next 30 isn't a great outlook to my eye.
  • BoppreH 55 minutes ago
    Note that this is for the "aviation plan" which already requires six-digits equipment.
    • throwitaway222 20 minutes ago
      Starlink should probably reverse course on this however, it's one thing to pay 10k for up to 20 guests on a small private jet vs a company like Delta with a fleet of 747s. Charge Delta 20k, charge this guy 10k.
      • theturtletalks 5 minutes ago
        Why would they not charge as much as possible? Who else is launching satellites? He’s got one of the biggest moats I’ve ever seen.
    • Rebelgecko 36 minutes ago
      They also recently doubled the price of the standby plan
    • vel0city 49 minutes ago
      Yeah, for regular people they're just starting to suddenly charge $1,500 fees.

      https://www.reddit.com/r/Starlink/comments/1uklz4q/starlink_...

      • r3trohack3r 46 minutes ago
        > He then reviewed my billing history and account details, confirmed that my service address had never actually changed, and determined that nothing had been moved. As a result, he issued a full refund.
        • vel0city 24 minutes ago
          So not his service address, but a slightly different latitude/longitude would have received that.
        • BoorishBears 32 minutes ago
          Yeah but it still sounds like $1,500 demand fee was not a mistake, charging OP was the mistake.

          People first mentioned these fees at like $100... now you can go to Costco, grab a Starlink, and they'll randomly ask for $1,500 to actually start service.

          Congestion is a thing when each node needs to go to space, but it also feels like they're cashing in on years of "just move to a cabin in the woods and work off Starlink"... once you've done that they have you by the balls even worse than a typical ISP.

          • wat10000 25 minutes ago
            Isn't this fee specifically before they have you by the balls?
            • BoorishBears 17 minutes ago
              Not unless you had a potential $1500 fee top of mind before you moved...

              Wanna guess if Starlink is advertising how insane these fees have gotten?

          • naturalmovement 16 minutes ago
            If you're privileged enough to work a six-figure tech job while engaging in a homesteader larp in a "cabin in the woods", you can probably afford the fee. So can "off-grid" YouTuber grifters.

            It's like everyone feels entitled to something they didn't know existed a few years ago.

            • 0cf8612b2e1e 8 minutes ago
              People feel entitled to the advertised rate structure. Was there anywhere in the promo material that you might get slapped with $1500 connection fees?

              If you are not big tech, that’s a lot of money. For the home in the middle of nowhere, $1500 could be more than you would pay in monthly rent. Plenty of rural people without access to good internet were hoping for Starlink to save them from garbage DSL connection options.

              • naturalmovement 2 minutes ago
                Boo hoo.... these same people were previously faced with $40,000 connection fees for Comcast and Verizon to trench a cable 1/2 mile to their property so $1500 seems like a pittance.

                Look, friends of mine did this, they bought a country place so they can write software in the sticks.

                Next thing you know they're drilling wells and installing a generator to support the fantasy.

            • Cyberdogs7 11 minutes ago
              So we should let companies do what ever anti-consumer practices they want, because you don't like the group they are doing it to?

              Should a car company be allowed to charge you an extra fee every time you have a passenger?

              • naturalmovement 8 minutes ago
                If you need a specialized amphibious vehicle to get to your shack in the woods, it's not anti-consumer if it costs you more than a Mitsubishi Mirage.
                • ben_w 1 minute ago
                  A few days ago people were telling me the Starlink was brilliant because it gave small African villages with no mains electricity an internet connection to share.

                  This kind of behaviour does rather dampen the value proposition for such people.

                • 0cf8612b2e1e 4 minutes ago
                  The world is more than rich tech bros living in the woods. Normal income people also wanted to use this service without being bankrupted.

                  Rural homes do have roads that can be reached on a rusty pickup.

      • cortesoft 21 minutes ago
        It sounds like this was a bug where slight updates to geolocation data (his address updated its physical location, probably to be more accurate) triggered a "location moved" process. Annoying, but not indicative of a new policy.
    • engineer_22 41 minutes ago
      Furnishing low-latency, broadband connectivity to private aircraft. The Challenger 350 noted in the article stickers north of $10M
    • toomuchtodo 38 minutes ago
      They are attempting to juice revenue across all product cohorts, this is simply another datapoint. Customers are captive until there are more connectivity options.
      • nelsonic 16 minutes ago
        “Juice?” As in they have the best product by a wide margin and are charging a totally fair price for it that reflects demand. Nobody flying private cares about the price of Starlink.

        It’s worse if they are squeezing people in underserved rural areas… our monthly has gone down from €35 to €29 and still getting the same speed.

        The second SpaceX offers direct-to-cell in our area we will switch to their service as we’ve never had any issues with it whereas the incumbent mobile/broadband providers regularly throttle even when we’re paying top tier prices.

        Totally agree there needs to be more competition and preferably not from other billionaires … but until then, Starlink is great!

        • toomuchtodo 13 minutes ago
          SpaceX has a monopoly on high speed satellite internet. They will extract as much as they can from customers with said monopoly until there is a competitor. Doesn't sound like we're talking past each other except perhaps you might be a fan and I am not (specifically, extractionist monopolist behavior).
    • napierzaza 28 minutes ago
      [dead]
  • theturtletalks 6 minutes ago
    What’s even more concerning is that the current government changed their requirements for the rural broadband program so companies like StarLink can bid to bring internet to those remote areas instead of using wired or fiber connections. Not far-fetched that StarLink wins this contract and then squeezes those customers over time. ISPs will have little reason to expand in those underserved areas without government subsidies.
  • justapassenger 42 minutes ago
    I’m pretty sure rest of starlink customers will get similar treatment in the future. Their potential customer base is limited and it’s only ISP that literately burns their backbone network every few years and has to replace to keep it running.

    On top of that, their claims it’s profitable does some heavy lifting with how to account for the cost of launching rockets.

    It’s extremely cool product and very useful for many customers. But sustainability of current pricing is very questionable.

    • latchkey 39 minutes ago
      it has already gone up in price two times since i got mine. i still happily pay for the convenience and safety of having internet on my campervan in the middle of a national forest. ¯\_(ツ)_/¯
      • mauvehaus 28 minutes ago
        What harm are you worried about coming to in the middle of a national forest that having the internet could possibly save you from? You're in a van, for heaven's sakes. You can roll up the windows, lock the doors, and/or drive off from most dangers save a breakdown or a wildfire, and the internet won't save you from a wildfire.

        I've tent camped a lot on forest service land (and BLM land) both out west and in the east. Generally having arrived there by human power. Not once have I been confronted with a situation where the internet would've added to my safety in any way whatsoever.

        • scottyah 13 minutes ago
          You really can't think of ANY situations that might be helped with instant communication with the outside world? If that's true, please don't go into national forests or BLMs anymore, I don't want my taxes to be spent looking for your body.
        • bakies 6 minutes ago
          also all the flagship phones have emergency satellite connections now, so it's not even the emergency bit, it's just about having full broadband internet
        • 1234letshaveatw 17 minutes ago
          Same. I also have never been confronted with a situation where 911 would've added to my safety in any way whatsoever. Why does 911 even exist?
          • latchkey 15 minutes ago
            see below. 911 just saved my life. not even counting the amount of pain i was in. i had internal bleeding and ended up need transfusions due to my red blood cell count dropping below 7.
            • 1234letshaveatw 10 minutes ago
              Sorry, that didn't happen to me directly, doesn't count
        • latchkey 18 minutes ago
          i can think of 1000 reasons to need to call for help. heck, two months ago i fell on my skateboard and shattered my femur at the hip. it sure was nice to be able to call 911 and have someone come pick me up given that i couldn't drive anywhere. my van was parked right at the skatepark and there was no way i was going to drive. obviously not skating in a national park, but it isn't out of the question to not have a major injury in a remote location.

          but it isn't just about harm, as i said "convenience". i like being able to download detailed maps for trail hiking on-demand, and being off-grid and still able to be working (as my job requires me to be online).

          • runarberg 6 minutes ago
            If American infrastructure is in such a bad shape that it requires starlink to make emergency calls, then I think we have bigger problems.

            And please, when you go hiking, download and print all the maps you need before you depart, and share a detailed plan with somebody able to call help, including a time estimate where you will make contact.

            As for work. Please just take time off and take a proper vacation. By being constantly on call you will burn out at a much faster rate.

        • runarberg 11 minutes ago
          I also don’t get the convenience part. If you are in a national forest, put on your boots, open the door and go for a walk, breathe the fresh air and touch some grass. Why is a low latency high speed internet connection convenient in this setting, you should be happy to be able to send text messages and make phone calls, as I assume you‘ll be spending most of your time enjoying nature or sitting around the campfire.
          • latchkey 2 minutes ago
            i'm in a campervan... i can be off-grid for many weeks and i also have a $dayjob.

            starlink enables me to get the best of both worlds, which is a huge reason why i love it so much.

      • grim_io 27 minutes ago
        At some point, everyone becomes price-sensitive.
        • latchkey 16 minutes ago
          "everyone" seems like a stretch of imagination. i'm not rich, but i'd still pay 2x (the amount mentioned) what i'm paying now.
          • grim_io 15 minutes ago
            So you are two more 2x increases from cancelling? :D

            comment edited from one 2x increase, because math and language are hard.

    • mattmaroon 40 minutes ago
      Their potential customer base is literally everybody because they are the only ISP that can cover the entire globe. Everybody’s potential customer base is technically limited because there are only so many humans, but they have the least limited potential customer base of anything that exists.
      • ruszki 5 minutes ago
        First, they would need global coverage for that. Because looking at this map tells a different story: https://starlink.com/gb/map

        It’s still the best option, but far from “global”. Also Iran is an obvious lie with that “coming soon” color, so god knows what else isn’t true on this.

      • justapassenger 34 minutes ago
        For any dense populated area, starlink cost explodes exponentially to support customers there, while fiber/5G is linear.

        You cannot just put more satellites on top of cities, as they aren’t geostationary (which is why they’re fast), so you need to add insane amount of satellites, that would do nothing most of the time, when they’re not on top of densely populated area.

      • kingleopold 6 minutes ago
        At some point in next decade they can literally be the biggest ISP by far, insane potential always. It's all about how long it takes to get there
      • bakies 4 minutes ago
        if you're in a city (where most people live) it'll never be cheaper to get this than fiber
      • novafunc 34 minutes ago
        Yes, but the primary reason for Starlink is for areas with poor traditional ISPs.

        If you had a choice between Fiber or Starlink, you’d choose Fiber.

        So as traditional ISPs improve service and coverage, Starlink becomes less in demand.

        • StephenMelon 24 minutes ago
          The killer app is military usage, so they just need enough consumer and b2b demand to keep what they charge governments within what they can justify to taxpayers
          • Alpha3031 5 minutes ago
            Which militaries are you thinking and how much do you anticipate them spending and/or being willing to try and justify?
        • grim_io 28 minutes ago
          Sounds like a great long-term investment.

          Starlink would only make sense if the world was not getting more and more concentrated around densely populated areas.

          • scottyah 9 minutes ago
            I think it'd be easier for Starlink to start building and deploying wide area ground stations (like 5g towers or something) to serve urban areas than it would take all the other telcos to deploy satellites.
  • delichon 44 minutes ago
    At the other end they recently doubled the cost of the Starlink Mini standby plan, from $60 to $120 per year.
    • rsyring 36 minutes ago
      I have a Starlink v2 dish and I pay $10 per month for a residential "standby" plan.

      I only get 10G per month of bandwidth but I rarely use it since I have a fiber connection that is mostly reliable.

      It might be a grandfathered plan because they don't list it anywhere I can see:

        - https://starlink.com/service-plans
        - https://starlink.com/roam
      
      Edit: turns out this is a feature/mode and not a plan:

      https://starlink.com/na/support/article/37bb3b47-9525-7224-5...

      And, apparently, I now have to reactivate the service to one of the published plans if I want to use more than low-speed data. Previously, I still had high-speed bandwidth for $10 a month just not a lot of it.

      They apparently changed things recently. And, now that I'm thinking about it, I probably skimmed an email that said something about this a month or two ago but, since the charge was staying at $10 a month, didn't pay much attention to the details.

    • throwitaway222 15 minutes ago
      I noticed this too, but decided to keep my mini because I downgraded my max plan (I was defaulted to this as a customer since they started) to a bitrate I still won't reach, and by doing so am saving $480 per year.
  • jameskraus 37 minutes ago
    It is an reckless business practice to not have the monthly price locked down, with strong contractual protections. Sounds like Correnti didn't negotiate well and are now finding out.
    • e_i_pi_2 33 minutes ago
      Agreed with this, and it also doesn't seem like this is the case but I'm generally a fan of charging B2B as high as possible to lower costs for regular consumers - other companies will generally pay a lot more even if it just includes the potential of getting better support, and that profit can be used to give access to more people at a lower price.

      A lot of open source software uses this model - free for everyone, but if you're a company that wants support then you have to pay for it, and that covers the development for everyone

      • smt88 30 minutes ago
        The aviation pricing will be passed to consumers either way, as increased fares or in-flight fees.
    • w10-1 29 minutes ago
      > Sounds like Correnti didn't negotiate well

      Are you sure this is negotiable?

      • jameskraus 7 minutes ago
        If price protection for something like this isn't negotiable it's a huge business risk, which would also be reckless to take on.
  • p-o 56 minutes ago
    Hard to not look at the crazy valuation of SpaceX and not see a correlation. At some point, something's gotta give.
    • idontwantthis 51 minutes ago
      Unfortunately, their valuation has almost nothing to do with starlink revenues. It’s almost entirely speculative oribital data centers that have not been invented yet. They could double their starlink revenues and it would have no impact on the valuation.
      • whatisthiseven 39 minutes ago
        Might as well base the valuation on SpaceX getting a colony to Alpha Centauri and then billions living there and needing regular SpaceX shuttle services from Sol.

        Then we could properly value the IPO in the quadrillions. (I know you know this is ridiculous. But investors clearly are riding high on the tulip mania).

      • arijun 31 minutes ago
        I disagree, but not for the reason you think. They need to fund R&D to justify their high valuation. A new stock issue would decrease the valuation, and they will have a difficult time borrowing the money with their poor bond valuations. So this will (maybe) slow the bleed.

        Musk doesn't need to deliver to keep valuation up. We've seen him doing pretty well stringing people along indefinitely with "3 months maybe, 6 months definitely" self driving capabilities.

        • idontwantthis 29 minutes ago
          It’s not an opinion it’s laid out clearly in the prospectus. Spacex is not a space company. It is a 2 trillion dollar AI company with a small launch business and a smaller ISP.
          • arijun 25 minutes ago
            I am not disagreeing with that. I am saying that having enough revenue is necessary to keep the house of cards standing.
      • epistasis 36 minutes ago
        In the meantime, until Musk comes up with the next big "idea" to switch to, all the current revenue levers need to be pushed to max to try to make it to that next stage, since public companies demand revenue every quarter.

        A lot of their revenue is also from renting out GPUs to more productive AI companies, so depending on how long that game can keep on going (getting access to GPUs before other companies), it could last for a while too.

        • prymitive 32 minutes ago
          Here’s an idea: Musk launches a ton of orbital gpus but in reality it’s just an empty shell and real gpus sit in unused grok data centres. How would we even know?
      • _doctor_love 48 minutes ago
        Wasn't it Jeff Skilling who once waxed poetical about hypothetical future value?
      • croes 40 minutes ago
        Even if invented, what is the advantage of orbit data centers?
        • largbae 31 minutes ago
          Regulatory problems are doing the heavy lifting. Sure power is "free", if you can launch it, station keep it and cool it and if the data services are useful at the modem latencies of geosync and lunar orbits. But if datacenter projects can't be built/powered fast enough due to permitting, this is an expensive workaround.
        • 0cf8612b2e1e 33 minutes ago
          The best I have heard: It makes you fully independent of the terrestrial energy grid. There is also some nebulous freedom from governmental authority possibilities.

          Both of which strike me as poor arguments. We are in a short term energy crunch. I expect within five years that most of the energy problems will be resolved and the eye watering financials of launching a GPU into space will look absurd

          Governments also do not like to cede authority, so I find it hard to believe that they will not claim jurisdiction over any business operating within their borders (all of those ground stations).

        • amanaplanacanal 32 minutes ago
          I think the idea is easy energy availability and no push back from the locals. Those both seem to be to be fairly simple to solve on the ground compared to the unsolved issues doing it in orbit.
          • scottyah 7 minutes ago
            The Laws of Physics are much easier to build around than the Laws of Men.
    • ZiiS 48 minutes ago
      It is possible they delayed this rise as they didn't want bad news in the run-up to going public; but the is absolutely no way this can touch their fundamental numbers.
  • w10-1 32 minutes ago
    Note that the objection is as much to the abruptness as the scale of the price increase.

    Large customers sinking millions into (here aviation) assets rightly expect that their vendors respect their market lifecycles.

    Starlink's behavior creates a credibility gap that could drive such customers to the 2-3 upcoming competitors with poorer service and even higher costs, but perhaps more reliability as partners.

    I'd see this as an opportunity.

    • khurs 28 minutes ago
      > Note that the objection is as much to the abruptness as the scale of the price increase.

      When companies buy a service, they normally agree a bespoke contract for 5 years or so and a fixed price for additional units, often with an option of a further x years period too.

      So sounds like there wasn't a bespoke contract as lawyers should have picked it up.

    • huslage 28 minutes ago
      The "upcoming" is doing a lot of work. There is not currently a viable alternative to Starlink with the same capability, speed, or latency. Amazon Leo will be the next to go online and it won't be fully operational until sometime in 2028. No one in the aviation industry will want to wait for that.
  • khurs 26 minutes ago
    >SpaceX has also increased the price of its Starlink Aviation equipment to $200,000 per business aircraft, up from $145,000 last year.

    ouch.

  • petilon 36 minutes ago
    Blue Origin's Terawave [1] can't come soon enough.

    [1] https://www.blueorigin.com/terawave

    • sucrosesucrose 32 minutes ago
      What we need is a public service constellation, not more billonaire ones.
  • grim_io 30 minutes ago
    You don't get to be all of the USA's GDP without a buck or two more per month, you know?
  • CamelCaseName 31 minutes ago
    This is so par for the course for Elon's companies.

    He will extract as much as possible, whenever possible.

    • scottyah 6 minutes ago
      And he will tell you beforehand, in clear manifestos, why and how it fits the mission.
    • 404mm 7 minutes ago
      He’s like the God. Always needs more money!
  • epistasis 38 minutes ago
    Gotta pay the massive coupons on SpaceX's bonds, whose yields are heading towards junk territory:

    https://www.ft.com/content/3a023b95-66c3-41e1-b0ce-df752a499...

    Having just flown some flights with Starlink internet connection, I really love the service, it's just amazing. But the rugpull here might actually break through the distortion field of Musk. It's really interesting to compare the reality distortion fields of Elon Musk and Steve Jobs. It took a looooooong time for Apple stock to get properly valued in the 2000s, after it was clear that they would take over consumer computing. Jobs' RDF worked amazingly well on aligning engineering towards consumer needs, and towards convincing consumers and (some) reviewers that they had created the right sort of products for the future. Elon Musk seems to have mastered RDF on investors plus consumers, and when you're chasing sky high valuations by always piling your prior failed "ideas" into your next big thing (i.e. next big gamble), it only takes a few bad gambles to bring down the entire house of cards.

    • scottyah 3 minutes ago
      At the end of the day, there's the people who can make a vastly superior product time and time again, and they all like to work with other people who can do the same. They like to be pushed, they love solving hard problems, hate bureaucracy, and will find leaders that can accommodate all that. Elon provides that the same as Steve did.
  • kamranjon 44 minutes ago
    I am traveling in Europe currently and got a Saily SIM card - 5g coverage is really good and seems to be expanding fast - a small village I visited 2 years ago that had no cell coverage at all I was getting 250mbps download, faster than than the wired internet at most of the places I was visiting. This prompted me to actually look into Starlink speeds and apparently 5g is generally faster than Starlink...

    This made me wonder if Starlink is a much more niche product than I thought - I actually thought it was significantly faster than cell data - but it seems it's just for folks in super remote areas at this point?

    • wongarsu 26 minutes ago
      There are plenty of super remote areas in Europe as well. Even more in the US, where population is more clustered to population centers

      But the big selling points of Starlink are either as a backup connection (which the consumer plan actively enables: in months where you use less than 10GB you pay $10/month) or as a connection for ships and airplanes

    • justapassenger 39 minutes ago
      Remote areas of USA (and other third world countries when it comes to the communication infrastructure) + companies that operate in remote areas (logistic, resource extraction, etc) + military are main customer base.
      • pqtyw 27 minutes ago
        [dead]
    • croes 39 minutes ago
      Just look at the price and you see it’s for those without other alternatives
      • gruez 30 minutes ago
        Presumably local telecoms would be able to sell it for cheaper? "travel esim" providers like saily are basically paying roaming rates for whatever carrier the customer is physically in, it's definitely not the cheapest price available.
    • esseph 41 minutes ago
      > but it seems it's just for folks in super remote areas at this point?

      TBF that's like 70% of the US, large parts of the Southern Hemisphere in general, much of China, India, Russia, etc.

      But yes, StarLink is best when it has some user density but not too much user density. It will be this way until... probably forever.

      If I go camping? StarLink. Otherwise no cell/internet service.

      • kamranjon 1 minute ago
        70% seems a little extreme? Here is a helpful mobile coverage map: https://www.fcc.gov/BroadbandData/MobileMaps/mobile-map

        A few years ago I actually traveled all around the US and worked remotely with a 4g unlimited data sim card and was pretty amazed at the coverage, only very few places was I left without coverage. I'm guessing it's even better now?

  • panative 50 minutes ago
    Won’t somebody please think of the luxury private aviation consumers?
    • estearum 44 minutes ago
      A lot of people on this forum actually have investments in SpaceX, directly or indirectly, and they're interested in this stuff as a signal of the health of the company.

      Not everything has to be some little gripefest.

      • meristohm 18 minutes ago
        I reckon a lot of people on this forum have poorer health thanks to man-made pollution.

        The more money a person has, the greater the chance they spend it in ways that increase environmental harm. (Travel is a big one, and buying large homes, remodeling homes, heating and cooling those homes, well beyond the private sufficiency that would be enough for us if we also supported public luxuries instead of playing Smaug)

        Rather than corporate health I'm more concerned with ecosystem health (actual eco-system, as in interconnected living beings, not the word applied to software...), and care much more about investing in the performance of the ecosystems (based on land, water, and air) that sustain life in the region I have this tiny bit of influence on.

        Corporations are fictions, a game we're playing. After they go up in smoke, the land will still be here.

    • Finnucane 47 minutes ago
      Rich people are screwing over the slightly less rich, get out the silver pitchforks.
      • scottyah 45 minutes ago
        I don't think spacex is rolling in cash. Their valuation has little bearing on cash reserves until they sell.
    • pqtyw 31 minutes ago
      [dead]
  • behnamoh 44 minutes ago
    As I write this, I'm disputing a charge from Starlink because when I activated mine, they automatically started the free trial for me, but nowhere in the receipt or on their website did they say they would switch me to the most expensive plan after the free trial was over. And they made it extremely confusing to cancel my free trial. So I ended up being charged $120 for something that I had just opened out of the box. I disputed it twice through Apple Card and it still got rejected, even though I have the invoices. So I'm disputing it a third time, and I know one thing is clear: I am never going to purchase anything that Elon has made ever again. They also lied to me about the cost of keeping the Starlink. Their app said the satellite would need to stay "alive," and to do so I had to pay $5 a month. But then I recently realized that that was also a lie—you don't have to pay to keep the service or the satellite alive.
    • petilon 37 minutes ago
      Apple Card aka Goldman Sachs is notoriously bad at handling disputes. They were fined $89 million for mishandling disputes, yet they continue to reject disputes offhand [1]. I no longer use Apple Card other than for Apple Store purchases.

      [1] https://www.consumerfinance.gov/archive/newsroom/cfpb-orders...

    • pfdietz 38 minutes ago
      As a matter of personal policy I never sign up for free trials, for just this sort of reason.
  • ihsw 47 minutes ago
    [dead]
  • ForOldHack 40 minutes ago
    Surprise, surprise, surprise. Well, well well. The honeymoon is over. It's just so predictable.