People have different ideas of what's good UX, because everybody comes from their own tradition of using desktops. Some people don't see anything wrong worth evolving from with mouse, point, click. The kind of thinking from the article, from someone that only worked on big companies, is the thinking from someone looking for the next big product, which I look with suspicion. At some point this stops being about good UX and starts being about a good product that makes good profit.
True revolution in UX will come from making customisation accessible, so everyone can decide what's best for them without losing their minds in endless customisation rabbit holes or having to rely on big and clumsy organizations.
True revolution in UX will come from making customisation accessible, so everyone can decide what's best for them without losing their minds in endless customisation rabbit holes or having to rely on big and clumsy organizations.
I hope Scott keeps spreading the good word and inspiring others to take different perspectives