I guess we should just not trust tech companies for long term support of the stuff they make. How do they think they'll fare after squandering goodwill with shit like this?
I still don't get the point of Chromebooks. You need the exact same hardware as a real laptop, you don't get to save on anything, in fact it's worse, since browsers are usually heavier than real apps.
But you get less functionality, and have to hack into it even if you can to make it your own.
At least we get to enjoy freedom on our PCs - the smartphone-ification of computers is a worrying trend (this applies to games consoles too).
I know plenty of people who use Apple products such as iPhones and Macs and have to stop using them and throw them into landfill basically because there are no further security updates, although the device works fine and is fast enough for their needs.
Shortening security updates absolutely has an environmental impact.
I stopped buying Chromebooks and switched to MacBooks after my fantastic Samsung Chromebook Plus ARM units stopped getting updates after a few years, around the same time the 10 year from release support commitment for new devices was made.
Unfortunately Samsung no longer make Chromebooks, they had some fantastic hardware.
My students Chromebooks can't run python online. 1 tab. Ad riddled. IT won't install ad blocker. The misery so many of us deal with. I'm happy has to know. Depressing.
...Unless I'm misunderstanding, I don't think any promises were broken here. Google said they would provide ten years of software updates. Now they're saying existing ChromeOS devices will be upgraded to the new "GoogleOS" within that ten year window, they will continue to receive said updates.
This is annoying if you don't like GoogleOS, but also par for the course. You can't stay on iOS 26 and continue to receive security updates, you have to upgrade to iOS 27.
> For qualifying devices purchased today whose 10-year support lifecycle extends beyond 2034, Google is committed to supporting your transition to Googlebook OS, with many devices offering direct migration paths
The word "many" feels like it's pretty much explicitly saying it's not "all". If it's not "all" then I'd say the promises were broken.
It's possible those devices will offer indirect migration paths (e.g. you have to reinstall the OS). While annoying/inconvenient, that would probably still qualify as keeping the promise in my book.
It's not just security updates, there's also whether all the device management tools and techniques, training and institutional knowledge, and customer acceptance will carry over to the new OS. Whether the devices that are within AUE and receive the update are going to run the new operating system well, or they're going to languish with poor performance or broken drivers that will never get another look from the manufacturer because they're 2 generations behind in a vast sea of models and individual configurations.
I also can't find anything online to do with what they're going to do to Chrome OS Flex, so thank goodness I didn't set it up for my mum who was sick to death of Windows 11.
And this is why when Pixel phones started promising 7 years of support, everyone with a brain said “uh huh, suuuure” and kept buying iPhones which DO deliver that.
So far so good for the rest of us without brains. Pixel 6 got it's full 5 years of promised support. We're hoping it's cheaper to provide the full promised 7 years of support than to pay the class action lawyers.
One more datapoint to reference in the future when evaluating Google's long term promises and commitments. "No, we mean it this time."
While there won't be many there definitely will be some; I know of an ~8 year old Chromebook currently in active use.
But you get less functionality, and have to hack into it even if you can to make it your own.
At least we get to enjoy freedom on our PCs - the smartphone-ification of computers is a worrying trend (this applies to games consoles too).
I know plenty of people who use Apple products such as iPhones and Macs and have to stop using them and throw them into landfill basically because there are no further security updates, although the device works fine and is fast enough for their needs.
Shortening security updates absolutely has an environmental impact.
Unfortunately Samsung no longer make Chromebooks, they had some fantastic hardware.
I might just make my own html editor with GitHub
This is annoying if you don't like GoogleOS, but also par for the course. You can't stay on iOS 26 and continue to receive security updates, you have to upgrade to iOS 27.
> For qualifying devices purchased today whose 10-year support lifecycle extends beyond 2034, Google is committed to supporting your transition to Googlebook OS, with many devices offering direct migration paths
The word "many" feels like it's pretty much explicitly saying it's not "all". If it's not "all" then I'd say the promises were broken.
I also can't find anything online to do with what they're going to do to Chrome OS Flex, so thank goodness I didn't set it up for my mum who was sick to death of Windows 11.
Not a great comparison, since iOS 16 (not 26) received a security update just a few months ago.
They are changing the support horizon for new sales only, not ending anything early.
https://grapheneos.org/faq#device-lifetime
It doesn't seem like they are ending support for updated software on these devices before 10 years, it will just be different software.