Revolut down as users report app not working

(bbc.com)

79 points | by baal80spam 2 hours ago

14 comments

  • mrkeen 59 minutes ago
    Interviewed for them this year.

    Got into a heated argument where the interviewer insisted it was perfectly acceptable to store money as a mutable row in a database.

    I pushed back with the standard "You append transactions (including corrections) to a ledger" but he wasn't convinced.

    I whipped out the standard two-ATMs -separated-by-a-distance overdraft example, and how you can create or destroy money that way.

    He said it made no sense as an example because it was buggy and you would never release buggy code.

    I asked if he'd done bug fixes before (yes) but obviously he was going to keep digging in further.

    The irony of it was that he was part of the blockchain team.

    • igravious 40 minutes ago
      even if you were technically correct why would a company hire someone who demonstrates that they are unable to disagree in such a way that a heated argument does not ensue? i'd say they dodged a bullet.
      • mrkeen 22 minutes ago
        The interviewer's job (I was briefed beforehand) was to make sure I know my concurrency, because they use a lot of it there.

        I have all the patience and time in the world to discuss my ideas.

        I had the problems, the solutions, slide decks and a Miro board ready to go.

        He wanted to shut down discussion at every turn with nonsense like "so you think no banks work at all?". Sure, I can grin and eat shit, or I can say "banks predate your CRUD operations by just a little bit".

        If he had working knowledge on how to represent mutable money amounts in a distributed environment, he didn't let on. I was all ears.

        So I pushed back on him, and I'll push back on you:

        > even if you were technically correct why would a company hire someone...

        Because I'm technically correct.

        You're certainly not alone in your appraisal of the situation. The market over here works exactly this way. Correct, reliable systems come a distant second to agreeing with the team.

        Technical discussions are incredibly likely to devolve into people discussions.

        No people discussion has ever worked it's way back into being about fixing the broken software.

        • fyredge 5 minutes ago
          Pay him no mind. I shiver at the thought that he might be at management level and passed potential hires because they didn't not disagree in the way he liked.

          If anything, you dodged a bullet from a potential job where nothing gets done correctly.

      • tasuki 38 minutes ago
        Yes they did, and so did mrkeen!
        • igravious 37 minutes ago
          oh!

          who or what is mrkeen?

          • cianmm 32 minutes ago
            the person you replied to
  • monneyboi 2 hours ago
    I just learned the embarassing way that my ability to pay for groceries depends on the livelyness of europe-west2.
    • OsrsNeedsf2P 1 hour ago
      The uptime of cash in my wallet is pretty close to 100%. It's extremely rare that I have to use it, but it's incredibly convenient to have each time it's required
      • traceroute66 11 minutes ago
        > it's incredibly convenient to have each time it's required

        Sadly there is an increasing preponderance on the part of retailers to do one of two things:

            1. Go card only (sadly happening in far too many places)
            2. Make it incredibly difficult to pay by cash (e.g. 10 card tills, 1 cash till with long queues because it is also the cigarette/lottery ticket/package collection till)
        
        The only people remaining who will almost kiss you for offering cash instead of card are taxi drivers.
      • comboy 1 hour ago
        If you look at uptime as discrete set of events when you need to pay for something, my cash uptime is not looking great nowadays. "Sorry I can't break that" or machines accepting coins which you don't have at hand. Just to be clear I despise CC companies the system is broken in many ways.
      • tossandthrow 1 hour ago
        You are aware that many places don't accept cash, right?
        • layer8 14 minutes ago
          Most EU countries require cash acceptance. There is also an EU-wide legislation in the works: https://www.europarl.europa.eu/legislative-train/theme-an-ec...
          • vladvasiliu 5 minutes ago
            Here in France, many places won't take large bills. You can usually forget about paying with 100 € bills, and many will be iffy even about 50s.

            I'm also pretty sure it's illegal to pay cash for anything above 1000 €.

            I'm curious how this legislation will end up, because the reason to push for cashless is that you should think of the children^Wterrorists. And much of this push comes from the EU itself (see chatcontrol).

        • IsTom 42 minutes ago
          I don't know about other countries, but in Poland you must accept cash except for a few cases (over internet, large transactions, places without employees).
        • pjmlp 51 minutes ago
          In Jurassic Europe, most still do.
          • MonkeyClub 27 minutes ago
            And it’s good that they do.

            No cash means no freedom.

        • kakacik 1 hour ago
          Well its about time (a decade ago) to ignore those places and be vocal about it.

          Contactless is all fine and dandy but straight out refusal to handle cash is a big negative for the users, which is the only perspective anybody cares about. On top of obvious long term massive loss for society and personal freedom. Don't feed the actors that are harming you / us.

        • tremon 1 hour ago
          How does that affect the uptime of their wallet?
          • justauserid 17 minutes ago
            Well the data was up on the hard disk. Fault lies with the electricity and cables.
    • yreg 1 hour ago
      It's a good idea to have multiple debit cards (both visa and mastercard) from different banks. You can often get them for free.
    • Asyakguen 1 hour ago
      Agree,so annoying
  • robtaylor 2 hours ago
    • SMAAART 14 minutes ago
      No redundancy redundancy?

      No redundancy redundancy?

      No redundancy redundancy?

      No redundancy redundancy?

      No redundancy redundancy?

    • Imustaskforhelp 1 hour ago
      Thanks, your comment was the first one which linked the two.

      Revolut is the biggest private company in all of Europe.

      Perhaps it’s me but I still find it kinda wild that a single power outage in London can shut down Google DC and it can lead to Revolut shutting down for some time disrupting much of the economy which depended upon it

      Perhaps this could’ve been prevented, which makes me wonder how much of code written at Revolut is ai generated and its ai policy?

      • azuriten 1 hour ago
        If their infrastructure is tightly coupled to a cloud provider in a single region then that's what they need to be work on and not necessarily their AI policy.
      • cromka 1 hour ago
        > Revolut is the biggest private company in all of Europe.

        As in not publicly traded? That's surprising, to be honest. How is that even measured?

        • boxed 2 minutes ago
          IKEA is private. That's just from the top of my head. Pretty sure IKEA is way bigger than Revolut.
        • altmanaltman 45 minutes ago
          A simple google search or AI prompt can tell you that they are not the biggest private company in all of Europe by a decent margin.
  • afhammad 2 hours ago
    Good opportunity to share some competitive resilience: https://monzo.com/blog/tolerating-full-cloud-outages-with-mo...
  • Ecstatify 1 hour ago
    Revolut needs a way to proactively notify users when their cards aren’t working. It’s so frustrating having to go to Reddit just to find out that Revolut is down.
    • layer8 11 minutes ago
      > proactively notify users

      Probably difficult if the cause is their cloud infrastructure being down.

  • GettingOld 1 hour ago
    Google cloud is having issues in London impacting HSBC, Lloyds & Bank Of Scotland in UK - May impact your ability to pay with a card

    https://www.theregister.com/paas-and-iaas/2026/10/20/google-...

    https://www.bbc.co.uk/news/live/c58jd2kjp93xt

  • BoumTAC 2 hours ago
    Can we still pay ? I have some shooping to do during my lunch break and I don't want to feel stupid without a way to pay at the checkout.
    • Macha 1 hour ago
      My revolut cards (both google pay and actual physical cards) were failing to process payments and had to use my backup card from a traditional bank instead
    • vilius 2 hours ago
      I could not pay via Revolut card on Apple Pay this morning. However, the same physical card worked.
    • etatester 2 hours ago
      Article mentions app down, which presumably it's not the same part used by MasterCard
      • danaris 1 hour ago
        From what I've seen—personally and from a variety of online sources—there's intermittent availability of basically everything, which means you might be able to access the app, or you might be able to pay by card, but that's going to change potentially from minute to minute, with an average of somewhere around 10% uptime. (Which, of course, means that you, personally, might just be in the 90% of downtime all the time until it's resolved.)

        Take with appropriate seasoning, given its anecdotal nature.

    • petesergeant 1 hour ago
      My UK-issued Revolut Visa worked fine in a foreign country at 12:00pm London time, via Apple Pay, if that's any help
    • petre 1 hour ago
      I tried to pay gas today with Revolut plastic. Didn't work, used another card.
  • pravex 27 minutes ago
    [flagged]
  • TidyMarble92 1 hour ago
    [flagged]
  • junglistguy 29 minutes ago
    [dead]
  • vertias3u 1 hour ago
    [dead]
  • rvz 2 hours ago
    Once again, blockchains that use USDC continue to run without any serious outages for years. I just paid for an item with USDC (using Phantom Wallet) right now and there are many other examples of this.

    No need to wait for a bank and it doesn't matter the blockchain, as long as it supports USDC and you have a crypto wallet, the payment goes through.

    Stripe knows this already and crypto payments will be here for a very very long time as they already are today.

    • mrkeen 1 hour ago
      I've been hearing about bitcoin for 15+ years and I don't think I've ever walked into a shop where they accepted it.

      So, approximately six 0s of uptime for my use case?

      • rvz 41 minutes ago
        > I've been hearing about bitcoin for 15+ years and I don't think I've ever walked into a shop where they accepted it.

        I didn't say bitcoin. I said blockchains that use USDC.

        > So, approximately six 0s of uptime for my use case?

        No-one cares if 1 person (out of 8 billion and trillions of bots) won't use it. It exists and Shopify and Stripe have crypto payments with USDC which is useful for both humans and agents.

        [0] https://stripe.com/gb/use-cases/crypto

        • 4ggr0 7 minutes ago
          how exactly does one walk into a shopify store?

          the point was about physical flesh-to-flesh shopping experiences.

    • IneffablePigeon 2 hours ago
      What on earth are you talking about my guy
      • rvz 48 minutes ago
        This is what I am talking about: [0]

        If you were following Stripe for years, you would know that they are already using crypto for payments and it is here to stay.

        [0] https://stripe.com/gb/use-cases/crypto

  • pllbnk 1 hour ago
    Not saying it's a vibe-coding issue. But I just imagine a scenario where a global service experiences significant disruption due to a vibe-coded release. No person understands how it works or is able to figure out in less than a week because no human has ever glanced at the code for a couple years, so the decision is taken to unleash LLM agents directly on production to fix the issue. Of course, one of these agents has to do some database migration but there is a breaking change, so they launch a sub-agent to deal with that; the sub-agent doesn't have a full context, so it decides that the easiest way would be to drop the database and so it does. The latest _successful_ backup took place a month ago.

    $100B value down the drain.

    • piltdownman 1 hour ago
      Intermittent network failures in europe-west2 region != vibecoding
      • pllbnk 59 minutes ago
        I didn't say it's a vibe-coding issue, though it could be. Your guess is as good as mine.
      • comboy 1 hour ago
        [citation needed]