This is 100% fault of the hotel, not of Microsoft. It’s unacceptable that the communications regarding such a dangerous thing totally rely on email, without any backup or double check.
Seems like if the system can send an email it should be able to, like, illuminate a red light somewhere or something, if what it’s doing can create an actual safety risk.
> Due to the (Microsoft) disruption, no emails were received, as the company informed WDR on Saturday. As a result, no one was aware that the sauna area's maintenance safety system had already issued an email alert. This was because the automatic dosing system had pumped too much chlorine into the pool.
Apparently the alarm system sent its alarms via email.
"As a result, no one was aware that the sauna area's maintenance safety system had already issued an email alert. This was because the automatic dosing system had pumped too much chlorine into the pool."
We're in an era where alarms go out via email, major policy changes are announced on Truth Social, and war is declared on X/Twitter.
I know the S in IoT means safety/security, but there must be things that can be done for urgent notification.
Anything that could result in that sort of harm should have a more resilient and redundant architecture.
> 15 guests injured at Phantasialand
> Due to the (Microsoft) disruption, no emails were received, as the company informed WDR on Saturday. As a result, no one was aware that the sauna area's maintenance safety system had already issued an email alert. This was because the automatic dosing system had pumped too much chlorine into the pool.
"As a result, no one was aware that the sauna area's maintenance safety system had already issued an email alert. This was because the automatic dosing system had pumped too much chlorine into the pool."
We're in an era where alarms go out via email, major policy changes are announced on Truth Social, and war is declared on X/Twitter.
This was bad system design. Hopefully people learn that safety critical services can't rely on Microsoft which they also tell you not to do.